My Job as an Experience Designer
Many people still caricature Collaborative Design. We are occasionally described as tree huggers, arm wavers or entertainers. Ok, let’s admit it, I have heard the word « clown » once or twice too. To shift that perception, I set hight standards for myself, establish and maintain a very clear articulation between my practice and the reality of the business opportunities at all times. I never forget that I lead my workshops with purpose – grow our sales pipeline, expand our software footprint and higher our opportunity win rate.
English audio - English subtitles
- Let me tell you a story -
French audio - French subtitles
Quotes I love from inspiring people
If I had asked people what they wanted, they would have said faster horses
People don’t buy what you do, they buy why you do it
A picture is worth a thousand words
Luck is what happens when preparation meets opportunity
Showcase
My ever-growing featured works
- All
- Visuals
- Posts
- Storytelling
- Events
- Workshops
How to explain EPM to your Grandma?
Post – Published on July 16, 2015 – 563 likes – 7 585 views.
Intrapreneur Award pitch at hackathon
Video – Hackathon in 2 days contest of design thinking and pitching at Digital Mission 2017. My pitch : Internal job swapping program for EMEA.
Internal initiative : how to create pipeline ?
Video to explain how to create pipeline with design thinking methodology
Value Proposition Tagline for Telecom Industry
A visual created based on 1 day Design Thinking workshop – Worldwide sales opportunity.
MDM para las Finanzas Corporativas: ¿Por qué no?
Article published on May 24, 2014 – Forbes Business Magazine.
Feedbacks from my workshops
From internal and external customers. France – Spain – Denmark.
Storytelling for Public Sector in Denmark
Storyboard to illustrate our strong value proposition for Faxe Kommune CFO and CHRO in Denmark.
Experience Day 2019 hackathon
Video – Lead the 1st Experience Day, an hackathon dedicated to sales teams in EMEA and APAC. In the same Day, Design thinking workshop for 10 countries.
Cocktail menu to support our Value Proposition for a Beverage Company
Leaflet and video to illustrate our strong value proposition for a beverage company.
Leaflet for a customer in Professional Services Industry
A support to pitch our value proposition in a CxO meeting.
A map to explain our Value proposition to a mayor
Business development for the medium cities market in Denmark.
Executive Summary
Executive summary for a client in the construction industry
Rise and fall of a Presales Consultant - Tips and tricks -
Post published on May 5, 2017. First article of a serie of 3 published on Linkedin. 1 700 reads for this one.
Lottery ticket to support the customer discovery meeting
Interactive discovery session with the customer. Gaming is always a good way to interact with the customer.
Customer Journey Mapping for Telecommunication Industry
A day in a life of different personas for a cross lob deal for a strategic client in Spain : EPM – ERP – SCM – HCM
Hackathon - Digital Mission Award winner 2018
Facilitation and coaching for 2 days of Design Thinking workshop for an internal hackathon. Mockup of a mobile application
Customer Journey for Construction Industry
A day in the life of a project Manager to sum up a software demonstration.
Strong value proposition multi software pillars
Building a strong value proposition multi software pillars : Technology + Applications
Lead an EMEA Community
Using Klaxxon to lead my monthly calls with EMEA Experience Directors community.
Software demonstration based on personas
Remote workshop to create relevant content for a webinar with an audience of 400 Finance users.
Tagline for a strategic client in the transportation industry
One sentence that highlight our value proposition for a public sector strategic customer in transportation industry 😉
Highlights
Skills
Some of my capacities and previous roles
Collaborative Design
Languages
Software Roles
Cloud Applications
Career
My journey to date
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EMEA Experience DIrector
From 2021
Support Extended Sales team to position the value of our Cloud portfolio for ISV customers.
Every customer interaction matter.
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Experience Designer
From 2018 to 2021 - 3 years
Design-Thinking workshops, value proposition, strategic messaging, story-selling, journey mapping, visuals, strategic messaging, Remote workshops with the customers.
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Solution engineer
From 2009 to 2018 - 9 years
Discovery, keys messaging, software demonstrations, value proposition, CxO meetings, EMEA lead pre-sales role, business solution leader. Retail industry focus.
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Technical Account Manager
From 2007 to 2009 - 2 years
Trusted advisor of Finance departments for 4 strategic accounts in Financial Industry and retail industry .
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Pre-Sales Consutant
From 2001 to 2007 - 6 years
RFIs, RFPs, Discoveries, Software Demonstrations, Proof Of Concepts.
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Trainer
From 1998 to 2001 - 3 years
Create and conduct training sessions for SAS customers. Data Management, Data warehousing, Data quality, L4G langage.
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Data Manager
From 1993 to 1998 - 5 years
Clinical studies in oncology in Pharmaceutical Industry. Marketing Authorisation Application.
Certifications
Facilitation, Coaching and Design-thinking certifications in continuous learning
Books
I love these books. These authors are a truly source of inspiration for me.
Interests
I love travelling. Here are some of the places I visited.
